Fraud, waste and abuse

Health care fraud costs billions of dollars each year. It impacts all of us in the long run. Health care fraud leads to:

  • Higher health care costs
  • Limited health care resources
  • Lower consumer confidence in our health care system

Examples of health care fraud include billing for:

  • A service that was never performed
  • A more expensive service, supply or piece of equipment other than what was really provided
  • The same service twice

If you suspect any person or company of defrauding or attempting to defraud Blue Cross and Blue Shield of Texas (BCBSTX), please call our toll-free hotline at (800) 543-0867. All calls are confidential and may be made anonymously. 

Learn more about reporting health care fraud.


BCBSTX Personal Health Assistants are available
by phone

Call a BCBSTX Personal Health
Assistant toll-free

(800) 252-8039 (TTY:711)

Monday-Friday, 7 a.m.-7 p.m. and
Saturday, 7 a.m.-3 p.m. CT.