Fraud, waste and abuse
Health care fraud costs billions of dollars each year. It impacts all of us in the long run. Health care fraud leads to:
- Higher health care costs
- Limited health care resources
- Lower consumer confidence in our health care system
Examples of health care fraud include billing for:
- A service that was never performed
- A more expensive service, supply or piece of equipment other than what was really provided
- The same service twice
If you suspect any person or company of defrauding or attempting to defraud Blue Cross and Blue Shield of Texas (BCBSTX), please call our toll-free hotline at (800) 543-0867. All calls are confidential and may be made anonymously.
Learn more about reporting health care fraud.
Questions?
BCBSTX Personal Health Assistants are available
by phone
Call a BCBSTX Personal Health
Assistant toll-free
(800) 252-8039 (TTY:711)
Monday-Friday, 7 a.m.-7 p.m. and
Saturday, 7 a.m.-3 p.m. CT.