24/7 Nurseline

Call a Blue Cross and Blue Shield of Texas nurse toll-free at (800) 581-0368 (TTY: 711).

Headache, sick child, fever, asthma, rash, back pain? Not sure where to go for care?

Health concerns don't always follow a 9-to-5 schedule. Fortunately, neither does our 24-hour Nurseline. If you’re not sure where to go for care, or you just have a question about a medical condition or concern, the Nurseline may be your answer.

You can call 24 hours a day, seven days a week to get answers to medical questions. Registered nurses can answer many of your general health questions, and advise you to call a doctor or encourage you to seek emergency services if necessary.

Plus, when you call, you also have the option to access an audio library with information about more than 1,000 health topics, from allergies to women's health.

24/7 Nurseline Flier


For medical emergencies, call 911. 24/7 Nurseline is not a substitute for your doctor’s care and advice. Talk to your doctor about any health questions or concerns.